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Dear partner,

We've been informed that you cannot accommodate Hari Krishnan (reservation 4084503537) at Brindhavan Residency (2023-12-29–2023-12-30). 

Please let us know:
• The reason for the relocation
• How many reservations were affected
• If you can provide an alternative accommodation

If you can help with the relocation, please take care of the new reservation and eventual costs. In this case, kindly inform us:
• The name, address and phone number of the alternative accommodation
• The new room type
• If there are any fees the guest is expected to pay on arrival
• If you are making the reservation on behalf of the guest

The alternative accommodation should be in the same area and have equal or better standards.

If we don't receive your response with an alternative accommodation within 24_hours, Booking.com will find a similar alternative for the guest. Eventual extra costs resulting from this relocation may be invoiced to your property.  

Due to the short timeframe, prices for the alternative may be higher than usual.

Need help managing and blocking dates on your calendar? Check our Partner Help (https://partner.booking.com/en-gb/help/rates-availability/pulse-calendar/blocking-dates-your-calendar), or get in touch with our Partner Support team.

If you have any other questions, we are here for you.
--
Ferdaws E.
Booking.com Customer Service Team

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